Drop-ins and branch meetings
A drop-in is an hour with a rep and no agenda. You do not have to be a member, you do not have to have a problem, and nothing you say is written down anywhere.
Where and when
The room behind the canteen, first and third Wednesday, from midday to one and again at seven for the night shift.

What people bring
A letter they do not understand
Read the agreement firstBring it with you. Half of them turn out to say less than they appear to.
A rota that changed
Reading a rota like a repBring four weeks of it, not one. The pattern is the argument.
Nothing in particular
Why join the unionAlso fine. Most people come the first time to find out who the rep is.
Not a member yet?
Ten minutes to join, and it is the difference between raising something on your own and raising it with everyone behind you.